A) Under some rare situations, jjgold or any of our registered Sellers can also raise an order cancellation request. These situations could be –
- arrow_forward Product is out of stock with the Seller;
- arrow_forward Product is not worth shipping;
- arrow_forward Restrictions on the number of products you can order, as per terms & conditions of any Offer/Discount;
- arrow_forward Incorrect pricing or description of the product;
- arrow_forward Incorrect or Incomplete Buyer's Address;
- arrow_forward Non-serviceability at the Buyer’s address by our courier partners;
- arrow_forward If it is Prepaid Order, the amount will be refunded to you in accordance with our Refund Policy.;We will notify you through messages on your Email/WhatsApp/Text when an order is cancelled due to any of the reason.
- arrow_forward Any other reason, which is beyond the control of the product Seller.
B) If it is Prepaid Order, the amount will be refunded to you within 7-10 days from the date of cancellation of order by the Seller or within 7-10 days from the date of cancellation.